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Privacy Policy

RILLOO Privacy Policy

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Last updated: August 14, 2025

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RILLOO ("we," "us," or "our") operates the website https://www.rilloo.com (the "Site"). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This privacy policy explains how we collect, use, and share your personal information when you visit our website, use our services, interact with our tools, or apply for open positions.

 

By using our Site and services, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

We collect information that you voluntarily provide to us and data that is collected automatically to improve our services.

  • Personal Information: When you submit a contact form or request information, we collect identifiers such as your name, email address, phone number, and any other details you provide.

  • Resume and Job Application Information: If you apply for an open position, we collect your resume, cover letter, and any other professional or employment-related information you submit.

  • Chatbot Interactions: When you interact with our website's chatbot, we may collect your name, email address, and the contents of your chat conversation to respond to your inquiries and improve our services.

  • Meeting and Scheduling Information: When you schedule a meeting with us using our scheduling link, we collect information necessary to confirm the appointment, such as your name, email address, and the subject of the meeting.

  • Usage Data: We automatically collect data about how you interact with our website. This may include your IP address, browser type, device information, pages visited, the time and date of your visit, and time spent on those pages.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our Site and store certain information. For more detailed information, please see our separate Cookie Policy.

 

2. How We Use Your Information

We use the information we collect for specific, explicit, and legitimate purposes:

  • To Provide and Maintain Our Service: Including monitoring the usage of our Site to ensure its stability and security.

  • To Respond to You: To answer your inquiries, provide requested information about our software development and consulting services, and schedule meetings.

  • To Process Job Applications: To evaluate candidates who apply for open positions and communicate with them regarding their application.

  • For Marketing and Promotions: To send you marketing communications, such as newsletters or promotional offers, if you have opted-in to receive them. You may opt-out at any time.

  • To Improve Our Services: To analyze usage data and feedback from chatbot interactions to understand user needs and enhance our website and service offerings.

  • To Comply with Legal Obligations: To meet our legal and regulatory requirements.

 

3. Sharing and Disclosure of Your Information

We do not sell or rent your personal information. We may share your data only in the following limited circumstances:

  • With Third-Party Service Providers: We engage third-party companies and individuals to facilitate our services ("Service Providers"), who are bound by confidentiality obligations. These services include:

    • Website Hosting and Infrastructure: To host and maintain our Site.

    • Analytics Providers: To help us analyze how our Site is used.

    • Chatbot Platforms: To provide automated assistance and communication on our Site.

    • Scheduling Partners: We use Calendly to facilitate meeting scheduling. When you use our Calendly link, you are providing your information directly to Calendly, LLC, which is governed by their privacy policy. We encourage you to review Calendly's Privacy Policy.

    • Marketing and CRM Platforms: To manage our communications and customer relationships.

  • For Legal Requirements: We may disclose your information if we believe it is necessary to comply with a legal obligation, protect our rights, prevent fraud, or enforce our policies.

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

 

4. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent required to comply with our legal obligations (for example, retaining data to comply with applicable laws), resolve disputes, and enforce our legal agreements. Usage data is generally retained for a shorter period, except when it is used to strengthen security or improve the functionality of our service.

 

5. Data Security

We take the security of your data seriously and implement reasonable technical and organizational measures to protect the personal information we collect from unauthorized access, alteration, or disclosure. These measures include data encryption and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

 

6. Your Data Protection Rights (GDPR & CCPA)

Depending on your location, you have certain rights regarding your personal data. We are committed to facilitating these rights.

  • The Right to Access: You can request copies of your personal data.

  • The Right to Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data under certain conditions.

  • The Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain conditions.

  • The Right to Object to Processing: You can object to our processing of your personal data, under certain conditions.

  • The Right to Data Portability: You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

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If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is being collected and the right to opt-out of the "sale" or "sharing" of your personal data. We do not sell your personal information.

 

To exercise any of these rights, please contact us at info@rilloo.com. We will respond to your request within one month.

 

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with personal data, please contact us.

 

8. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites. We strongly advise you to review the privacy policy of every site you visit.

 

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date at the top. We encourage you to review this policy periodically for any changes.

 

10. Contact Us

If you have any questions about these Privacy Policy, please contact us by sending an email to info@rilloo.com.

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